Diamonds: Diamonds are the hardest naturally occuring stubstance on earth, but they do need care. Hand lotions, cosmetic products, dirt and grime can build up on the jewelry and gentle cleaning will help bring the sparkle back. You can soak your diamond jewelry in a warm solution of mild liquid detergent (such as Ivory) and water. You can then carefully use a very soft toothbrush to gently remove any layer of dirt or buildup on the stone. Dry the piece of jewelry carefully after rinsing. Please contact us about the care of other stones since many have different properties and require specific handling and cleaning protocols.
Pearls: Pearls are fragile. The natural coating (nacre) of the pearl is the patina that gives pearls their unique luster and character. The nacre of the pearl can be of varying thickness and is sensitive to oils, chemicals and abrasion. Pearl jewelry should never be worn when applying any hand lotions, creams, perfumes, oils or cosmetics. You should always apply all products prior to putting on pearl jewelry. For fine, natural pearls, it is recommended to avoid wearing perfume while wearing your pearl jewelry. It is also important to inspect the silk used in stringing your pearls. Please feel free to bring in your pearls for us to inspect. We can review the condition, and have pearls re-strung, if necessary. We recommend re-stringing pearls worn frequently, on an annual basis.
Gold: While gold does not easily tarnish, it does need to be cleaned. Hand lotion, oil, and normal wear will build up a dull layer of grime over time. All of our gold jewelry can be soaked in a warm bath of mild liquid detergent (such as Ivory) and water. After soaking the ring can be polished with a very soft cloth, rinsed in clean water and dried.
Reinstein/Ross high-carat goldwork jewelry is often featured with a matte finish. This finish shines up, over time, with normal wear. Some people prefer a polished look and others prefer a matte finish. We are happy to professionally clean and re-matte your jewelry in either of our two locations at any time. We can usually do this while you wait, and there is no charge for this service.
As a safety precaution, be sure to close all drains when cleaning your jewelry. It is easy for slippery and wet jewelry to go down the drain. It is also best to hold your jewelry in a strainer when rinsing, to keep it out of the sink.
Please do not hesitate to contact us if you have any questions about the ongoing care of our jewelry. Jewelry is special and meaningful, and we are very interested in helping you maintain your jewelry.