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As a a courtesy to our customers, while our NYC stores are temporarily closed during the COVID-19 crisis we will allow website returns within 14 days of the purchase receipt date.

For Exchanges or returns, contact a Reinstein Ross associate within the 14-day window, either via email, at, or phone, at 212.772.1901 or 212.226.4513. Customer service hours are Mon-Sun 10am-6pm.

Returns and exchanges will only be accepted when contacted within 14 days of your purchase receipt.

Exclusive Access
VIP Vault Sale

For a limited time only, shop our vault for an exclusive sale on our retired designs up to 40% off! You are the first to be invited to view these treasures!

*All sales are final. Excludes custom and made to measure orders. While supplies last.

Our website is open for business, in-stock items are ready to ship! Details.