As a courtesy to our customers we will allow website exchanges within 30 days of the purchase receipt date and provide free return shipping. The product you wish to exchange must be received by Reinstein Ross within the 30-day window. Upon receipt, we will ship the new product or put a credit on file for you. We do not allow returns.
We offer complimentary standard UPS shipping service for all orders. If you need your order by a certain date, please pick the appropriate shipping method (overnight, 2-day, ground) and call our customer service line to inform our team. We are sending orders out Monday – Friday by 5 pm EST using standard UPS shipping services.
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