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As a a courtesy to our customers, while our NYC stores are temporarily closed during the COVID-19 crisis we will allow website returns within 14 days of the purchase receipt date.

For Exchanges or returns, contact a Reinstein Ross associate within the 14-day window, either via email, at info@reinsteinross.com, or phone, at 212.772.1901 or 212.226.4513. Customer service hours are Mon-Sun 10am-6pm.

Returns and exchanges will only be accepted when contacted within 14 days of your purchase receipt.

Bespoke Jewelry

Looking to commission a unique piece? The goldsmiths at Reinstein Ross create one of a kind pieces using old world techniques, the finest high-karat gold and precious gemstones — all with a modern sensibility — incorporating your style and creativity for a one-of-a-kind piece that is as unique as you are.

Handcrafted in NYC Since 1985

Our Story

Founded in 1985 by renowned jewelry designer Susan Reinstein and gem expert Brian Ross, Reinstein Ross is a New York institution, with two locations — Madison Avenue at 73rd Street and Gansevoort Street — that reflect the company’s position at the intersection of luxury and innovation. Each atelier is home to a specialty workshop where gold is custom-alloyed, hand-fabricated and set with rare gemstones of exceptional vibrancy and color. Stop by to witness our highly skilled goldsmiths at work, to view the collection, or for a private consultation to discuss that one-of-a-kind design you’re longing to bring to life.

Redesigning Heirlooms

Embodying a heritage of craftsmanship, we reset beloved heirlooms into new modern masterpieces reflective of your unique style, while honoring the timeless beauty of your family traditions.

Customize

We handcraft valuable adornments of self-expression for truly creative souls.

Book an Appointment

For private, or semi-private shopping experiences. Enjoy a relaxed, private atmosphere tailored to your needs.

Our website is open for business, in-stock items are ready to ship! Details.