We are happy to offer an exchange or store credit within 14 days of your purchase for any unworn items. We cannot accept damaged, altered, worn, or "Final Sale" items for return or exchange. All custom and/or special orders are final sales and not eligible for return or exchange.
Looking to commission a unique piece? The goldsmiths at Reinstein Ross create one of a kind pieces using old world techniques, the finest high-karat gold and precious gemstones — all with a modern sensibility — incorporating your style and creativity for a one-of-a-kind piece that is as unique as you are.
Founded in 1985 by renowned jewelry designer Susan Reinstein and gem expert Brian Ross, Reinstein Ross is a New York institution, with two locations — Madison Avenue at 73rd Street and Gansevoort Street — that reflect the company’s position at the intersection of luxury and innovation. Each atelier is home to a specialty workshop where gold is custom-alloyed, hand-fabricated and set with rare gemstones of exceptional vibrancy and color. Stop by to witness our highly skilled goldsmiths at work, to view the collection, or for a private consultation to discuss that one-of-a-kind design you’re longing to bring to life.
Embodying a heritage of craftsmanship, we reset beloved heirlooms into new modern masterpieces reflective of your unique style, while honoring the timeless beauty of your family traditions.
We handcraft valuable adornments of self-expression for truly creative souls.