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We are happy to offer an exchange or store credit within 14 days of your purchase for any unworn items. We cannot accept damaged, altered, worn, or "Final Sale" items for return or exchange. All custom and/or special orders are final sales and not eligible for return or exchange.

Our Locations

Workshops

Each piece of Reinstein Ross jewelry is handmade by our highly-skilled goldsmiths in our Manhattan workshops. We custom alloy 24k gold, in-house, to yield five beautiful shades of gold color — 22k Yellow, 22k Apricot, 20k Peach, 18k White and 18k Chartreuse. Select designs are made in platinum. Visit us to shop, observe the goldsmiths at work or for a jewelry consultation.

Madison Avenue Store & Workshop

29 East 73rd Street
New York, NY 10021

T: 212.772.1901

Hours
Monday – Saturday: 10:30 a.m. — 6:00 p.m.
Sunday: Closed

General Inquiries 
customerservice@reinsteinross.com

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Downtown Store & Gallery

30 Gansevoort Street
New York, NY 10014

T: 212.226.4513

Hours
Monday — Saturday: 11:00 a.m.  — 6:30 p.m.
Sunday: Closed

General Inquiries 
customerservice@reinsteinross.com

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Madison Avenue Store & Workshop

Downtown Store & Gallery