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As a a courtesy to our customers, while our NYC stores are temporarily closed during the COVID-19 crisis we will allow website returns within 14 days of the purchase receipt date.

For Exchanges or returns, contact a Reinstein Ross associate within the 14-day window, either via email, at info@reinsteinross.com, or phone, at 212.772.1901 or 212.226.4513. Customer service hours are Mon-Sun 10am-6pm.

Returns and exchanges will only be accepted when contacted within 14 days of your purchase receipt.

Our Locations

Workshops

Each piece of Reinstein Ross jewelry is handmade by our highly-skilled goldsmiths in our Manhattan workshops. We custom alloy 24k gold, in-house, to yield five beautiful shades of gold color — 22k Yellow, 22k Apricot, 20k Peach, 18k White and 18k Chartreuse. Select designs are made in platinum. Visit us to shop, observe the goldsmiths at work or for a jewelry consultation.

Madison Avenue Store & Workshop

tel:29 East 73rd Street
New York, NY 10021

T: 212.772.1901

Hours
Temporarily Closed. We will re-open as soon as New York State lifts its restrictions. 

To slow the spread of COVID-19 in our communities, we're temporarily closing all Reinstein Ross stores until New York State lifts its restrictions. We're still available to help you with your questions or purchases, so please do not hesitate to reach out via email, info@reinsteinross.com, or phone, at 212.772.1901 or 212.226.4513 during our customer service hours M-F 11am-6pm.

General Inquiries 
info@reinsteinross.com

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Downtown Store & Gallery

tel:212226451330 Gansevoort Street
New York, NY 10014

T: 212.226.4513

Hours
Temporarily Closed. We will re-open as soon as New York State lifts its restrictions. 

To slow the spread of COVID-19 in our communities, we're temporarily closing all Reinstein Ross stores until New York State lifts its restrictions. We're still available to help you with your questions or purchases, so please do not hesitate to reach out via email, info@reinsteinross.com, or phone, at 212.772.1901 or 212.226.4513 during our customer service hours M-F 11am-6pm.

General Inquiries
info@reinsteinross.com

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Madison Avenue Store & Workshop

Downtown Store & Gallery

Our website is open for business, in-stock items are ready to ship! Details.