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As a courtesy to our customers we will allow website exchanges within 30 days of the purchase receipt date and provide free return shipping. The product you wish to exchange must be received by Reinstein Ross within the 30-day window. Upon receipt, we will ship the new product or put a credit on file for you. We do not allow returns.

Privacy Policy

Reinstein Ross Privacy Policy 
Reinstein Ross operates reinsteinross.com, a fine jewelry retailer website. 

By using this Site you are agreeing to comply with and be bound by the following Privacy Policy. If you do not agree, you may not access or use this Site. This page serves to inform website visitors regarding our policies as far as the collection, use, and disclosure of Personal Information for users of this Site.

All personal information provided to us as a result of your use of this Site will be handled in accordance with our Privacy Policy.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use
We may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you in order to fulfill our Services.

Log Data
Each time you visit our Site, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol (“IP”) address, browser version, pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies
Cookies are files with small amounts of data commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Site.

Service Providers
Reinstein Ross shares information collected through this Site with third-party vendors who act for us or on our behalf. For example, we may use third-party vendors to design and operate this Site; to conduct surveys; and to help us with our promotional efforts. These third-party vendors may need information about you to perform their functions.

Security
Reinstein Ross takes reasonable precautions to provide a level of security appropriate to the sensitivity of the information we collect. Although we use reasonable measures to help protect your information against unauthorized use or disclosure, we cannot guarantee the security of information provided over the Internet or stored in our databases and will not be responsible for breaches of security beyond our reasonable control.

Links to Other Sites
This Policy applies only to this Site. This Site may contain direct links to sites owned by third parties. Some of these sites are authorized to use Reinstein Ross brands or logos, such as the website of the service provider we use to process your credit card payments. However, no third-party website is covered by this Privacy Policy. Any information you provide to third parties on their websites is covered under their privacy and data collection policies, which we urge you to read.

Children's Privacy
You must be at least 13 years old to have our permission to use this Site. We do not knowingly collect, use or disclose personal information about visitors under 13 years of age. If you are under the age of 13, you can use this service only in conjunction with your parent’s or guardian’s permission.

Changes to This Privacy Policy
Reinstein Ross reserves the right to update or modify this Policy and any Privacy Notice, at any time and without prior notice, by posting the revised version of the Policy or Privacy Notice on this Site. These changes will only apply to the information we collect after we have posted the revised Policy or Privacy Notice on this Site. Your use of this Site following any such change constitutes your agreement that all information collected from or about you after the revised Policy is posted will be subject to the terms of the revised Policy. You may access the current version of this Policy at any time by clicking on the link marked “Privacy” at the bottom of each page of the public areas of this Site.

Contact Us
If you have any questions or suggestions regarding our Privacy Policy, do not hesitate to contact us.