As a courtesy to our customers we will allow website exchanges within 30 days of the purchase receipt date and provide free return shipping. The product you wish to exchange must be received by Reinstein Ross within the 30-day window. Upon receipt, we will ship the new product or put a credit on file for you. We do not allow returns.
From bespoke projects, to redesigning beloved heirlooms, we work closely with you to define and realize your vision in R|R's vernacular. Contact us to schedule a consultation.
As metalsmiths, the alchemy of gold is part of our DNA. R|R’s exclusive custom colors are original to the studio since its founding in 1985, and continue to be a touchpoint that inspires our design.