As a a courtesy to our customers, while our NYC stores are temporarily closed during the COVID-19 crisis we will allow website returns within 14 days of the purchase receipt date.
For Exchanges or returns, contact a Reinstein Ross associate within the 14-day window, either via email, at firstname.lastname@example.org, or phone, at 212.772.1901 or 212.226.4513. Customer service hours are Mon-Sun 10am-6pm.
Returns and exchanges will only be accepted when contacted within 14 days of your purchase receipt.
Discover our latest campaign with enchanting Eleanor Lambert, daughter of Diane Lane and Christopher Lambert.
Each piece — whether from the collection or a one-of-a-kind design — is created on-site using the finest materials, from custom-alloyed gold to rare gemstones of exceptional vibrancy and color.
True fine jewelry is handcrafted specifically for you.