As a courtesy to our customers we will allow website exchanges within 30 days of the purchase receipt date and provide free return shipping. The product you wish to exchange must be received by Reinstein Ross within the 30-day window. Upon receipt, we will ship the new product or put a credit on file for you. We do not allow returns.
At RR, we custom alloy 24k gold, in-house, to yield three beautiful shades of gold color - 22k Apricot Gold, 20k Peach Gold and 18k White Gold. We also make select designs in platinum and silver. These specially alloyed metals offer choices that complement the full spectrum of beautiful gemstone colors and all ranges of skin tones.
All of our jewelry is hand-fabricated in our own Manhattan, in-store workshop. Although not required, we welcome appointments for a consultation anytime.