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As a courtesy to our customers we will allow website exchanges within 30 days of the purchase receipt date and provide free return shipping. The product you wish to exchange must be received by Reinstein Ross within the 30-day window. Upon receipt, we will ship the new product or put a credit on file for you. We do not allow returns.

R|R Gem Terms

Offer valid in-store or online at

Spending can be accumulated from October 14, 2023, through November 10, 2023 ("Issuance Period").

Spending excludes sales tax, delivery costs, exchanges, alterations, repairs, gift card purchases, and previous special orders.

Receipts from multiple transactions (including from multiple customers or on multiple days) may not be combined.

“R|R Gems” store credit voucher will be emailed "after the Issuance Period." for eligible purchases made online.

Purchases made in-store and online will be accumulated automatically, and your “R|R Gems” store credit will be emailed to your billing email address during the Redemption Period.

“R|R Gems” store credit issued from purchases made at are redeemable online and in-store for in-store merchandise only from February 1, 2024 through February 29, 2024 (the "Redemption Period").

“R|R Gems” store credit cannot be applied to purchases of Reinstein Ross Gift Cards.

No adjustments using “R|R Gems” store credit rewards on purchases prior to this offer are permitted.

Reinstein Ross reserves the right to adjust or revoke “R|R Gems” store credit if merchandise is returned.

“R|R Gems” store credit cannot be combined with any other promotions. International purchases excluded from promotion.